Modular Bespoke Courses

Designed specifically to the client’s requirements and cover a range of topics. The individual modules give a broad introduction to the main areas of the specific topics chosen by the client in order to meet identified needs.


Statutory Registration for the whole dental team is vital in order to improve the protection of patients. Registration requires Dental Professionals to make a commitment in ensuring work is carried out both ethically and professionally to the standards set out by the General Dental Council (GDC).

These standards apply to all members of the dental team and those registered with the GDC must agree to apply the standards. In addition non-registrants must be aware of the standards and apply them to their everyday working practices. Continuing Professional Development helps you to keep your knowledge and skills up to date and assists in demonstrating you are maintaining professional standards. All of our courses meet the requirements of the GDC Enhanced CPD scheme

Programme Structure

The individual modules will give a broad introduction to the main areas of the specific topic/s chosen by the client in order to meet identified needs. A range of training techniques are used which give appreciation for the scope of learning styles. The course is delivered in-house at the client’s venue/practice. The course can be delivered over half a day or a full day. One topic is delivered over half a day and two topics over a full day. (if you require a more in depth study of topics this can be discussed)

Modular Course Topics

Topics are selected from a range of subjects covering Health and Safety and Customer Service, however, should the client have a specific need this can be discussed.

  • Health & Safety Principles
  • Risk Assessment Principles
  • Health & Safety Policy
  • Health & safety management
  • Quality management and CQC
  • Hazardous substances
  • Your own health & well-being
  • An introduction to Conflict Management
  • Team Work
  • Stress Happens
  • Complaints handling
  • Managing Change
  • Internal auditing
  • Introduction to Practice Management
  • Dealing with tricky situations
  • Changing patient behaviours (links to Section 10 DBOH)
  • Reflective Practice
  • Personal development planning


The aim of the Modular Training Course is to build on the existing knowledge and practical skills of team members, so they can take an active role in developing the business.

In addition the course assists in achieving the following:

1. Provides evidence of compulsory verifiable CPD

2. Assists in understanding the principles for Dental Professionals

3. Helps to apply the principles ethically in relation to individual roles and within the area of responsibility

4. Helps to meet the GDC aim to protect patients

Delegates are issued with a training pack, CPD evidence record and a Verifiable CPD certificate representing the said amount of hours



Assessment for this course will be by means of the outcome of group exercises, continuous self-assessment throughout the session and a course evaluation.

Delegate Pre-requisites

No specific prior qualifications or formal learning is required for delegates. However,  the nature of both the learning, style of delivery and assessment required for the course is such that delegates will benefit from working in a dental/healthcare environment as a member of the team.

Delegate Specification

This course will benefit anyone in a dental environment, it provides individuals with an understanding of the fundamental aspects of how the business operates.  In addition it encourages a team approach to the principles for maintaining professional standards.

Course Fee

Course fees are tailored to your specific circumstances please contact us for the most cost effective price structure to meet your specific needs.

Book this course

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