Dental practice owners and those working at a strategic level are required to provide leadership and direction in order to achieve organizational goals with ‘Person Centred Care’ being at the heart of the business purpose.
A well-led service provider should be able to demonstrate that they are in control of all business functions and understand the wider issues affecting dentistry at any point in time. This is achieved by defining the vision and developing a plan to make it happen. Ensuring you have effective governance controls in place to manage and mitigate risk, understand your human resource needs and continuously develop your service provision to meet the future needs of service users and the business of dentistry.